Privacy Policy

1. Who we are

Operator: deployhavenhq.com, LLC. Address: 12 Volodymyrska St, Kyiv, 01001, Ukraine. Email: contact@deployhavenhq.com. Phone: +380 679 194 2579.

Legal representative: Julia Novak, Managing Director.

Registration (EDRPOU): 03069731.

2. What personal data we collect

• Contact details: name, email address, phone number (if provided) and any information you enter in the form.
• Communication: the content of your messages and records of correspondence.
• Website usage: technical data (e.g., IP address, device/browser type, approximate location derived from IP, timestamps) collected for security and service operation.

Contact/lead submissions typically include personal data, so they are processed under the Ukrainian personal data protection rules.

3. How we use personal data

• To respond to inquiries and provide requested information or services.
• To manage and improve our services and website operations.
• To ensure security, prevent fraud, and maintain lawful operations.
• To comply with legal obligations related to consumer protection, electronic contracting, and information duties.

4. Legal basis for processing (Ukraine)

We process personal data in accordance with Закон України «Про захист персональних даних» (№ 2297-VI).

Where we provide information and manage online ordering/remote service flows, we ensure required consumer information and contract-related information under Закон України «Про захист прав споживачів» (№ 3153-IX) and Закон України «Про електронну комерцію» (№ 675-VIII), including the requirements on consumer rights and the right to information about products and contract requirements.

Specifically, pre-contract information is provided in line with Закон України «Про захист прав споживачів» (№ 3153-IX), Стаття 13. Право споживача на інформацію про продукцію, Стаття 19. Вимоги до договору, який укладається поза торговельним чи офісним приміщенням, або дистанційного договору.

For commercial electronic communications where required, we use the recipient’s consent in accordance with Закон України «Про електронну комерцію» (№ 675-VIII).

5. Who we share data with

We may share personal data with service providers that support our operations (e.g., hosting, technical support, analytics) only to the extent necessary to provide the service and under confidentiality obligations. We also may disclose data if required by law or to protect our rights.

6. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including responding to inquiries, operating our website, and meeting legal requirements. Retention periods may vary depending on the type of request and applicable legal obligations.

7. Your rights

You have rights regarding your personal data under Ukrainian law, including the right to access, correct, and request deletion or other processing restrictions where applicable. To exercise your rights, contact us using the details below.

If you believe your rights have been violated, you can also seek protection through lawful consumer and dispute-handling pathways in Ukraine, including under Закон України «Про захист прав споживачів» (№ 3153-IX).

8. Contact for privacy requests

For privacy inquiries, requests, or complaints, contact: